Shipping policy
How long does it take to get my order?
Most customers can expect to receive their food and supplies within 1 to 3 days. Some may take longer to ship outside of the lower 48 states.
Who will be delivering my order?
We ship via USPS and other premium carriers to provide you with the fastest and most reliable service available.
Do you ship to P.O. boxes?
we ship to the U.s. lower 48 states and its territories including P.O. Box's
Do I need to be there to sign for it?
Nope! If you're not home, the driver will leave your package at the door, inside your mailbox, or with your doorman.
What happens if my package gets lost?
All items purchased from Happyrockpets.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.
How fast do you send out orders?
We ship same day if orders are in by 10:00 AM CST all others next day excluding Sundays and holidays.
Most customers can expect to receive their food and supplies within 1 to 3 days. Some may take longer to ship outside of the lower 48 states.
Who will be delivering my order?
We ship via USPS and other premium carriers to provide you with the fastest and most reliable service available.
Do you ship to P.O. boxes?
we ship to the U.s. lower 48 states and its territories including P.O. Box's
Do I need to be there to sign for it?
Nope! If you're not home, the driver will leave your package at the door, inside your mailbox, or with your doorman.
What happens if my package gets lost?
All items purchased from Happyrockpets.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.
How fast do you send out orders?
We ship same day if orders are in by 10:00 AM CST all others next day excluding Sundays and holidays.